Privacy Policy

Welcome to the website(s) (the “Site”) and mobile apps (the “Apps”) of CareTrotter LLC. (“Company,” “we,” “us,” and/or “our”). This Privacy Policy outlines the Company’s practices regarding the collection, use, and disclosure of information, including personally identifiable data (“Personal Data”) and other information that we collect from visitors to the Site and users of the Services. The Services are intended for use by individuals seeking caregiving support and caregivers themselves (“you,” “your”).

What This Policy Covers:

This Privacy Policy addresses our collection, use, and disclosure of Personal Data and other information collected through the Site, Apps, and Services (collectively, “Services”). It applies to customers, prospective customers, visitors to the Site, and end users of the Services. Personal Data does not include aggregate data, which we may derive from the data you provide, but is anonymized or aggregated and cannot be used to identify individuals.

Information We Collect:

  • Practice Users: If you represent a caregiving practice or organization, we may collect information such as contact details, registration info, and other relevant details to provide the Services.
  • Prospective Customers: We collect contact information for potential customers and business partners, using third-party services to collect, store, and process this data.
  • Personal Data Provided Through the Services: Personal Data may be collected when you voluntarily provide it via inquiries, registrations, or use of the Services. This may include your name, email address, and any other details you provide in your interactions with us.

Non-Identifiable Data:

We may also collect non-identifiable information such as device and browser data, IP addresses, cookies, and log data, which help us analyze usage trends and troubleshoot technical issues. This data cannot be used to identify you personally.

Cookies and Tracking:

We may use cookies and other tracking technologies to enhance your experience on our Services. Cookies are used to store preferences, track usage, and optimize functionality. You can manage your cookie preferences via your browser settings.

Use of Your Information:

The Company may use your Personal Data for purposes such as:

  • Providing and improving the Services
  • Sending updates, security alerts, and support messages
  • Personalizing the Services to match your preferences
  • Communicating with you about relevant services, features, and promotions
  • Analyzing trends to improve our offerings

We will only use your data in ways consistent with this Privacy Policy or as otherwise communicated to you.

Disclosure of Your Information:

We may share your Personal Data in the following circumstances:

  • Service Providers: Third-party service providers who help us deliver the Services, including technical maintenance, analytics, and customer support.
  • Legal Compliance:If required by law, we may disclose your data to comply with legal obligations or protect the safety of our users.

Security:

We take reasonable steps to protect your data from unauthorized access, alteration, or destruction. However, no system is entirely secure, and we recommend exercising caution when providing sensitive information.

Your Choices:

You can opt out of communications or requests from us by contacting us directly. You may also disable cookies or adjust your preferences through your browser settings.

Retention of Information:

We retain Personal Data as long as necessary to provide the Services or as required by law. If you stop using the Services, we may retain certain data to prevent fraud or for legal purposes.

Children's Privacy:

The Services are not intended for children under 13. We do not knowingly collect data from children under this age. If you believe we have collected data from a child, please contact us to have it removed.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. We encourage you to review it periodically for changes. Your continued use of the Services constitutes acceptance of any changes.

Contacting Us:

If you have questions or concerns about this Privacy Policy or wish to update your information, please contact us at info@caretrotter.com.